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Salesforce case management allows users to record, track and solve customer issues across sales, service and support.
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What is a case and how do you use them also having trouble getting the iphone app to synch, any suggestions.
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Connect with salesforcecom customers, partners, product specialists and employees to learn, get answers to your questions and share new ideas. 2017-06-27 contents vi edinburgh business school sales force management case study 31: the lost computer sale 3/37 part 2 sales technique module 4 sales responsibilities and preparation 4/1 41 sales responsibilities 4/1 42.